{"id":15717,"date":"2025-08-05T10:24:55","date_gmt":"2025-08-05T10:24:55","guid":{"rendered":"https:\/\/yotasoftware.com\/blogs\/?p=15717"},"modified":"2025-08-05T18:14:29","modified_gmt":"2025-08-05T18:14:29","slug":"fix-thunderbird-importexporttools-ng-not-working","status":"publish","type":"post","link":"https:\/\/yotasoftware.com\/blogs\/fix-thunderbird-importexporttools-ng-not-working\/","title":{"rendered":"How to Fix Thunderbird ImportExportTools NG Not Working Instantly?"},"content":{"rendered":"<p>Thunderbird is a one of the <span class=\"diff-highlight\">popular<\/span> <span class=\"diff-highlight\">email<\/span> <span class=\"diff-highlight\">client<\/span> especially for the users working with MBOX files. And, when they need to import or export the emails they have to rely on <span class=\"diff-highlight\">ImportExportTools<\/span> <span class=\"diff-highlight\">NG add-on. It is known for exporting emails from MBOX to EML, PDF, HTML or other formats. <\/span><span class=\"diff-highlight\">B<\/span><span class=\"diff-highlight\">ut,<\/span> what happens when Thunderbird ImportExportTools NG not working?<\/p>\n<p>It can be a little frustrating when y<span class=\"diff-highlight\">ou cannot import or export MBOX files in Thunderbird. <\/span>In this guide, we will <span class=\"diff-highlight\">teach<\/span> you the most easiest <span class=\"diff-highlight\">ways<\/span> to fix <span class=\"diff-highlight\">the<\/span> Thunderbird ImportExportTools NG not working issue and help you to import or export MBOX file in Thunderbird.<\/p>\n<h2>What Is ImportExportTools NG in Thunderbird<\/h2>\n<p>ImportExportTools NG is a popular Thunderbird extension that allows users to:<\/p>\n<ul>\n<li>Import MBOX files<\/li>\n<li>Export emails in EML, HTML, PDF, or MBOX formats<\/li>\n<li>Create full mailbox backups<\/li>\n<li>Move emails between Thunderbird profiles or systems<\/li>\n<\/ul>\n<h3>Reasons for Thunderbird ImportExportTools NG Not Working<\/h3>\n<ul>\n<li>After Thunderbird upgrade, the ImportExportTools NG add-on may stop working.<\/li>\n<li>Due to corrupted MBOX files, the import process might be fail.<\/li>\n<li>A lack of storage space or incorrect export path configuration results in error.<\/li>\n<li>Another Thunderbird extension might be blocking it.<\/li>\n<li>Large data files may cause the tool to slow down or crash.<\/li>\n<\/ul>\n<h2>How to Fix Thunderbird ImportExportTools NG is Not Working?<\/h2>\n<p>If the Thunderbird ImportExportTools NG not working as expected, try the following step-by-step solutions:<\/p>\n<h3>1. Configure Your Account<\/h3>\n<p>ImportExportTools NG add-on can create issues for the users when they don&#8217;t configuring email account before trying to use the add-on to import or open MBOX file. When users try to import or open MBOX files without first setting up a mailbox, the ImportExportTools NG option appears greyed out or inactive. This is because the extension depends on a functioning email folder structure within Thunderbird to work correctly.<\/p>\n<h4><strong>How to Fix It:<\/strong><\/h4>\n<ul>\n<li>Open <strong>Thunderbird<\/strong>.<\/li>\n<li>Go to the top menu and click on <strong>Account Settings<\/strong>.<\/li>\n<li>Choose <strong>Add Mail Account<\/strong>.<\/li>\n<li><strong>Enter your email details<\/strong> and allow Thunderbird to sync.<\/li>\n<li>Once the account is configured, your emails will appear in the dashboard.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17412\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/import-export-mbox-file.png\" alt=\"\" width=\"550\" height=\"275\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/import-export-mbox-file.png 550w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/import-export-mbox-file-300x150.png 300w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/li>\n<\/ul>\n<p>After fixing this issue, go back and check the ImportExportTools NG menu. The previously greyed-out options should now be enabled and ready to use.<\/p>\n<h3>2. Re Install Add-On<\/h3>\n<p>Sometimes, ImportExportTools NG add-on might not work properly due to a corrupted installation or compatibility issues caused during a Thunderbird update. If ImportExportTools NG add-on is showing errors, or options are missing, you can try to reinstall it.<\/p>\n<h4>Steps to Reinstall the tool are:<\/h4>\n<ol>\n<li>Open Thunderbird&gt;&gt; Go to <strong data-start=\"209\" data-end=\"255\">Menu&gt;&gt; Add-ons and Themes &gt;&gt; Extensions.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17416\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/addon-thunderbird.png\" alt=\"\" width=\"493\" height=\"113\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/addon-thunderbird.png 493w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/addon-thunderbird-300x69.png 300w\" sizes=\"auto, (max-width: 493px) 100vw, 493px\" \/><\/strong><\/li>\n<li>Find <strong>ImportExportTools NG&gt;&gt; select Remove<\/strong>. And, restart Thunderbird.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17415\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/remove-add-on.png\" alt=\"\" width=\"958\" height=\"312\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/remove-add-on.png 958w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/remove-add-on-300x98.png 300w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/remove-add-on-768x250.png 768w\" sizes=\"auto, (max-width: 958px) 100vw, 958px\" \/><\/li>\n<li>Go to <strong>Menu&gt;&gt; Add-ons and Themes &gt;&gt; Extensions.<\/strong><\/li>\n<li>In the search bar, type <strong>ImportExportTools NG<\/strong>&gt;&gt; select <strong>Add to Thunderbird.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17414\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/add-to-thunderbird.png\" alt=\"\" width=\"1007\" height=\"457\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/add-to-thunderbird.png 1007w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/add-to-thunderbird-300x136.png 300w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/add-to-thunderbird-768x349.png 768w\" sizes=\"auto, (max-width: 1007px) 100vw, 1007px\" \/><\/strong><\/li>\n<li>Now, click the <strong>Add<\/strong> button to install the add-on.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17413\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/add-button.png\" alt=\"\" width=\"426\" height=\"205\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/add-button.png 426w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/04\/add-button-300x144.png 300w\" sizes=\"auto, (max-width: 426px) 100vw, 426px\" \/><\/li>\n<\/ol>\n<p>You should now see the ImportExportTools NG option available in the context menu.<\/p>\n<h2>Effortless Solution &#8211; Thunderbird Migration Tool<\/h2>\n<p>If the above solution does not work for you and the problem remain s the same, you can try <strong>Yota <a href=\"https:\/\/yotasoftware.com\/thunderbird-migrator\/\" target=\"_blank\" rel=\"noopener\">Thunderbird Migrator <\/a><\/strong>for Windows. It is the effortless solution that allows you to <a href=\"https:\/\/yotasoftware.com\/blogs\/export-thunderbird-to-pst\/\" target=\"_blank\" rel=\"noopener\">export emails from Thunderbird to PST<\/a>, PDF, EML, MBOX, HTML and many other formats without any hassle. Plus, your data remains secure and you will not lose any single email. Even the tool supports direct migration to cloud platforms such as Gmail, Office 365, Yahoo, and more.<\/p>\n<p>So, instead of spending hours troubleshooting add-on errors, choose a smart and professional solution that guarantees smooth, accurate, and error-free email management.<\/p>\n<h3>Steps to Export Thunderbird Emails are:<\/h3>\n<ol>\n<li>Download and install <strong>Thunderbird Converter Tool<\/strong>.<\/li>\n<li>Launch the tool and Go to <strong>Open&gt;&gt; Desktop Email Clients&gt;&gt; Thunderbird Accounts<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16259\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator.png\" alt=\"thunderbird migrator\" width=\"1300\" height=\"856\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator.png 1300w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator-300x198.png 300w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator-1024x674.png 1024w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator-768x506.png 768w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/li>\n<li>Add the files and <strong>preview<\/strong> them before conversion.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16260\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator-2.png\" alt=\"\" width=\"1314\" height=\"867\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator-2.png 1314w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator-2-300x198.png 300w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator-2-1024x676.png 1024w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2025\/05\/thunderbird-migrator-2-768x507.png 768w\" sizes=\"auto, (max-width: 1314px) 100vw, 1314px\" \/><\/li>\n<li>Go to <strong>Export<\/strong> and <strong>select the format<\/strong> like PST or PDF.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3624\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2022\/04\/convert-thunderbird-to-pst-3.png\" alt=\"convert thunderbird to pst\" width=\"700\" height=\"457\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2022\/04\/convert-thunderbird-to-pst-3.png 700w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2022\/04\/convert-thunderbird-to-pst-3-300x196.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/li>\n<li><strong>Browse the location<\/strong> and Click on the <strong>Save<\/strong> button.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3623\" src=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2022\/04\/convert-thunderbird-to-pst-4.png\" alt=\"export thunderbird to pst\" width=\"700\" height=\"457\" srcset=\"https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2022\/04\/convert-thunderbird-to-pst-4.png 700w, https:\/\/yotasoftware.com\/blogs\/wp-content\/uploads\/2022\/04\/convert-thunderbird-to-pst-4-300x196.png 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/li>\n<\/ol>\n<p>That&#8217;s all!\u00a0This is how you can export emails from Thunderbird when ImportExportTools NG is not working.<\/p>\n<h4>Conclusion<\/h4>\n<p>In this write-up, we explored the common issues and how to fix Thunderbird ImportExportTools NG not working issue. To overcome these challenges effortlessly, we have given the manual solutions. The manual fixes should help you to solve the error.<\/p>\n<p>But if nothing works then try the professional tool like Yota Thunderbird Converter Tool. It offers a powerful and instant solution to convert emails to various formats in few clicks. With its user-friendly interface and advanced features, you can seamlessly export your emails without errors.<\/p>\n<p><a class=\"dl-btn\" href=\"https:\/\/yotasoftware.com\/dl\/yotaemailmigrator.exe\">Free Download<\/a> <a class=\"buy-btn\" href=\"https:\/\/yotasoftware.com\/buy\/email-migrator\/\">Buy Now<\/a><\/p>\n<p>To test the working of the tool, you can try the free demo version, before making a purchase.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thunderbird is a one of the popular email client especially for the users working with MBOX files. And, when they need to import or export the emails they have to rely on ImportExportTools NG add-on. It is known for exporting emails from MBOX to EML, PDF, HTML or other formats. But, what happens when Thunderbird &hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[200],"tags":[],"class_list":["post-15717","post","type-post","status-publish","format-standard","hentry","category-thunderbird"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Thunderbird ImportExportTools NG Not Working - 8 Top Fixes<\/title>\n<meta name=\"description\" content=\"Learn how to fix Thunderbird ImportExportTools NG not working with instant steps. Resolve errors effortlessly and manage emails without frustration.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yotasoftware.com\/blogs\/fix-thunderbird-importexporttools-ng-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Thunderbird ImportExportTools NG Not Working - 8 Top Fixes\" \/>\n<meta property=\"og:description\" content=\"Learn how to fix Thunderbird ImportExportTools NG not working with instant steps. 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