Before going to the solution, let’s have a quick look at the overview of Outlook and how important is Import/Export option for the users.
MS Outlook is the most popular desktop email application by Microsoft. It can be downloaded for both Windows and Mac operating systems. Outlook has an option called “Import/Export” that helps users to export emails, contacts, and other items from Outlook. It is also used to import email data into the Outlook application. Now many users face the error “Import Export Option Greyed Out in Outlook 2016” and cannot transfer and upload their data. This is the worst situation for users and hinders their work.
Table of Content
Why is My Import Export Greyed Out in Outlook?
There can be many reasons for this issue. Some of the possible reasons are mentioned here:
- You are working with the demo version
- Corruption in your Outlook data files
- Outlook settings have been disabled by the administrator
- You are using an old version of the Outlook application
- Your Outlook language setting is incorrect.
Fix Outlook Import Export Option Greyed Out Issue- Manual Solution
In this section, we explain the solutions to all the above reasons why Import Export greyed out Outlook Windows 10. Every reason has a solution, so we will discuss the solution for all the reasons mentioned.
1. Upgrade to Outlook Pro Version
Do you work with the demo version? If yes, then it is advisable to upgrade to the Outlook Pro version via volume licensing. It includes core applications plus Outlook, Publisher, PowerPoint, Access, Excel, Skype for Business, OneDrive, and OneNote.
2. Fix Corrupted Outlook Data File
If your Outlook PST file is corrupted, then you need to fix it using the inbuilt Inbox Repair Tool or scanpst.exe utility. However, if this utility is unable to fix the corruption, then you must go with third-party tools like Yota’s Best PST File Converter Tool which lets you repair the corrupted Outlook PST file.
3. Connect with the Admin
This can happen if you work as an employee in an organization and your administrator has disabled the Outlook application settings policy. To fix import export greyed out Outlook Windows 10, you can contact your administrator.
4. Update Outlook Application
This “Why Import Export Greyed Out in Outlook” issue can often occur because you are using an older version of Outlook. To fix the issue, we recommend you update your Outlook application to a newer version like 2021, 2019, 2016, or 2013.
5. Resolve the Language Settings
To fix the problem change the language of non-Unicode programs
[Control Panel > Region > Administrative Tools > Language for Non-Unicode Programs].
Expert Solution to Solve Import Export Greyed Out Outlook Windows 10
If all 5 manual solutions fail to fix why is my import export greyed out in Outlook, you can go with the professional tool. Yota Outlook Migrator is the most effective and secure tool that lets you export your data directly from your Outlook Profile. Yes, the software automatically detects the configured Outlook profile from your system and adds all data to the panel.
It gives you the option to transfer Outlook emails, calendars, contacts, and other data to several file formats or email services. You can export Outlook to Thunderbird profile directly and also save Outlook emails as PDF, PST, EML, CSV, HTML, TXT, and MBOX file formats. Moreover, it gives you an individual option of saving Outlook contacts in VCF and calendars in ICS file format. Plus, you can transfer Outlook emails to Office 365, Zoho Mail, Amazon WorkMail, Zimbra Cloud, Bluehost webmail, and many other cloud accounts directly.
To start, first download and install the software on any version of Windows system. Then follow the below section to know the quick solution to export all your Outlook data.
How to Export Data When Import Export Option Greyed Out in Outlook?
- Run the Yota Email Migration Tool and click the Open menu.
- Then click on Desktop Email Client > Outlook Accounts and select the configured Outlook profile.
- Select the mailbox folders you export and click on Export. Then choose the saving option according to your needs.
- Finally, click on the Save button to start exporting or transferring Outlook data.
That’s it!
Also, you can use the Email Converter to export your PST file to other formats and email services. It is a well-designed tool to import PST to Gmail or G Suite, PST to Thunderbird accounts, PST to IMAP, and many more accounts.
Final Thoughts
We know how important Outlook’s import and export option is for exporting or importing mailbox data. Hence, we have discussed the best possible solutions to fix the most common user query – Why is my import export greyed out in Outlook. Here we have mentioned all possible reasons and 5 different manual solutions to fix the Outlook import export option greyed out Windows 10. We have also shared the best Outlook email migration tool if the manual fixes don’t work. With this tool, you can export all your data to different file formats and cloud accounts.
Frequently Asked Questions
Question 1. Why is import export greyed out in Outlook?
Answer. Import export greyed out Outlook 2016 issue often occurs if you are using an older version of Outlook. To resolve this issue, you must update your Outlook application to the latest version.
Question 2. Why is Import not available in Outlook?
Answer. You are using Outlook in English, but the application is installed in another language. Import/export functionality is disabled in the trial version.
Question 3. How can I export data when the export option is greyed out in Outlook?
Answer. You can use Yota Outlook Migrator to quickly export Outlook data to multiple file formats and email accounts.